JavitaTech (javitatech.com) — a brand of Balakishore Enterprises
Last updated: 26 August 2026

This Privacy Policy explains how Balakishore Enterprises, operating under the brand JavitaTech ("we", "us", "our"), collects, uses, shares, and protects your personal information when you visit javitatech.com or courses.javitatech.com, enquire about our programs, enroll in a course, or make a payment.

We handle personal data in accordance with the Information Technology Act, 2000 and rules thereunder, and the Digital Personal Data Protection Act, 2023 (India). By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

Information you provide to us:

• Identity and contact details: name, email address, mobile/WhatsApp number, city
• Enrollment details: course selected, learning mode (Offline Classroom / Online Weekday / Online Weekend), educational or professional background you choose to share
• Communications: messages, enquiries, and feedback sent to us via email, phone, WhatsApp, website forms, or social media

Payment information:

• Payments are processed by our payment partner, Razorpay. Your card, UPI, or netbanking credentials are collected and processed directly by Razorpay on its PCI-DSS compliant systems. We do not collect or store your card numbers, CVV, UPI PIN, or banking passwords. We receive only transaction confirmations and references (amount, transaction ID, payment status) needed to confirm your enrollment.

Information collected automatically:

• Usage data such as IP address, browser and device type, pages visited, and referral source, collected through cookies and similar technologies when you browse our website.

2. How We Use Your Information

We use your information to:

• Process your enrollment and payments, and confirm your admission
• Deliver our services: course access on our learning portal, class schedules, mentor and support communication (9:30 AM – 6:30 PM, Mon–Sat) via email, phone, and WhatsApp
• Respond to enquiries and provide student support
• Send service updates, schedule changes, payment confirmations, and receipts
• Share information about new courses, batches, and offers (you may opt out of promotional messages at any time)
• Improve our courses, website, and learner experience
• Maintain records, prevent fraud, and comply with legal and tax obligations

3. Sharing of Information

We do not sell or rent your personal information. We share it only with:

• Razorpay — for secure payment processing, refunds, and reconciliation
• Service providers who help us operate — such as our online course/LMS platform provider, website hosting, email/WhatsApp communication tools, and analytics services — strictly for providing services to us and under confidentiality obligations
• Legal and regulatory authorities — where required by law, court order, or to protect our legal rights

4. Cookies & Analytics

Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use our pages so we can improve them. You can control or delete cookies through your browser settings; some site features may not function fully without them.

5. Session Recordings

Our training model is built on recorded sessions. Live workshops, mentor sessions, or doubt-clearing sessions may be recorded for course delivery, quality, and review purposes. By participating, you consent to such recording. Recordings are used only for training delivery and are not sold or publicly published.

6. Data Retention

We retain your personal information for as long as needed to deliver your course and support, and thereafter as required for legitimate business, accounting, tax, and legal purposes. Information no longer required is securely deleted or anonymized.

7. Data Security

We use reasonable technical and organizational safeguards — including secure hosting, access controls, and trusted PCI-DSS compliant payment processing through Razorpay — to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and you share information at your own discretion.

8. Your Rights

Subject to applicable law, you may:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your information where it is no longer required
• Withdraw consent for promotional communications at any time (reply "STOP"/unsubscribe, or write to us)

To exercise these rights, write to info@javitatech.com from your registered email address. We will respond within a reasonable time, and in any case within the timelines prescribed under applicable law.

9. Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children. Learners below 18 may enroll only through a parent or legal guardian.

10. Third-Party Links

Our website may contain links to third-party sites (for example, social media pages or WhatsApp). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

12. Grievances & Contact

For any questions, concerns, or grievances regarding this Privacy Policy or your personal data, contact:

Grievance Officer — JavitaTech (Balakishore Enterprises)

• Email: info@javitatech.com
• Phone / WhatsApp: +91 87122 87999 (9:30 AM – 6:30 PM, Mon–Sat)
• Address: CWS One, Kondapur, HITEC City, Hyderabad, Telangana – 500084, India

We aim to acknowledge and resolve grievances within 7 working days of receipt.