JavitaTech (javitatech.com) — a brand of Balakishore Enterprises
Last updated: 26 August 2026

At JavitaTech, we want every learner to enroll with complete confidence. This policy explains how cancellations and refunds work for all our training programs — Offline Classroom, Online Weekday, and Online Weekend modes.

1. 48-Hour Full Refund Window

Every enrollment is covered by a full refund guarantee for 48 hours (2 days) from the date and time of your first payment — whether you paid the full course fee or an advance/partial amount.

If you decide the program is not right for you, simply email us within this window and we will refund 100% of the amount paid, with no cancellation charges and no deductions.

2. How to Request a Refund

Send an email to students@javitatech.com within 48 hours of your first payment, with the following details:

• Full name (as used at enrollment)
• Registered mobile number and email address
• Course name and learning mode (Offline Classroom / Online Weekday / Online Weekend)
• Payment reference / transaction ID (from your Razorpay payment confirmation)
• Reason for cancellation

The timestamp of your email will be treated as the time of your refund request. Requests received within the 48-hour window will be honoured in full.

3. Refund Processing & Timelines

• Eligible refunds are initiated within 7 business days of receiving a valid refund request.
• Refunds are made only to the original payment method (UPI, card, netbanking, or wallet) through our payment partner, Razorpay.
• Once initiated, the amount is typically credited by your bank within 5–10 business days, depending on your bank or card issuer's processing time.
• No cash refunds are provided under any circumstances.

4. After the 48-Hour Window

No refunds are entertained beyond 48 hours of enrollment or first payment. This applies equally to:

• Full course fee payments and advance/partial payments (any advance paid becomes non-refundable and is adjusted against your course fee)
• Non-attendance of classes or non-usage of course content, mentor support, or the online learning portal
• Requests to cancel after attending sessions or accessing recorded content

We keep this window short and the refund unconditional because our programs are join-any-day with immediate access to recorded sessions, mentor support (9:30 AM – 6:30 PM, Mon–Sat), and course materials.

5. Failed or Duplicate Transactions

If a payment fails but the amount is debited from your account, or if you are charged twice for the same enrollment, write to students@javitatech.com with the transaction details. After verification with Razorpay, the excess amount will be refunded in full to your original payment method.

6. Cancellation by JavitaTech

In the rare event that JavitaTech cancels or discontinues a course before delivery begins, all enrolled students will receive a full refund of the fees paid for that course.

7. Contact Us

For any questions about cancellations or refunds:

• Email: students@javitatech.com
• General enquiries: info@javitatech.com
• Phone / WhatsApp: +91 87122 87999 (9:30 AM – 6:30 PM, Mon–Sat)
• Address: JavitaTech (Balakishore Enterprises), CWS One, Kondapur, HITEC City, Hyderabad, Telangana – 500084, India