JavitaTech (javitatech.com) — a brand of Balakishore Enterprises
Last updated: 7 October 2026
JavitaTech provides professional training services and digital educational content. We do not sell or ship any physical products. This policy explains how and when our services are delivered to you after payment.
1. Nature of Our Services — No Physical Shipping
All JavitaTech courses are delivered digitally: live online courses through live sessions on Zoom, with revision recordings and materials for paid students, and self-paced recorded courses (when listed) through our learning platform on javitatech.com. Since no physical goods are involved:
- Nothing is couriered or shipped to your address
- No shipping, delivery, or handling charges apply to any purchase
- Concepts such as transit time, tracking numbers, and delivery partners do not apply
2. How Your Course Is Delivered
Once your payment is successfully processed through Razorpay, delivery of the service happens as follows:
- Enrollment confirmation: You will receive a payment confirmation and enrollment acknowledgement on your registered email and/or WhatsApp number, normally within a few hours and no later than 24 hours of successful payment (excluding Sundays/public holidays for manual steps).
- Course access: Access details for your batch recordings and materials — and, for a self-paced recorded course, your login to our learning platform on javitatech.com — are shared on your registered email/WhatsApp, typically within 24 working hours of payment. Paid students get the recordings of their batch for revision at no extra charge, for one year from the date their fee is paid in full.
- Online Weekday / Online Weekend modes: Your batch schedule and session links are shared before your first paid session. Academic questions are answered by your mentor in the live sessions; admin help is available 9:30 AM – 7 PM IST, Mon–Fri.
3. Non-Receipt of Access
If you do not receive your enrollment confirmation or course access details within 24 working hours of successful payment, please contact us immediately at info@javitatech.com or +91 87122 87999 with your payment reference/transaction ID. We will verify the payment with Razorpay and restore or issue your access on priority.
4. Exchanges
As our offerings are services and digital content, product "exchanges" and physical returns do not apply. However:
- Learning mode change: A request to switch between learning modes (Online Weekday / Online Weekend) for the same course may be considered at JavitaTech's discretion, subject to seat availability and any applicable fee difference.
- Access issues: If any part of your course content is inaccessible or defective (for example, a broken video link), report it to info@javitatech.com and we will fix or replace the access promptly at no cost.
5. Cancellations & Refunds
Cancellations and refunds are governed exclusively by our Cancellation & Refund Policy — in summary, if you withdraw after enrolling, 15% of the total fee is non-refundable; withdrawals before classes begin are refunded minus that portion, and once paid classes begin, refund requests are accepted within 2 days of your first paid session (free demo sessions are not counted). If JavitaTech cancels a batch, all fees paid are refunded in full, including the 15%.
6. Contact Us
- Email: info@javitatech.com | info@javitatech.com
- Phone / WhatsApp: +91 87122 87999 (9:30 AM – 7 PM IST, Mon–Fri)
- Address: JavitaTech (Balakishore Enterprises), KGR Enclave, Plot 77, Ameenpur, Miyapur, Hyderabad, Telangana 502032, India