JavitaTech (javitatech.com) — a brand of Balakishore Enterprises
Last updated: 26 August 2026

JavitaTech provides professional training services and digital educational content. We do not sell or ship any physical products. This policy explains how and when our services are delivered to you after payment.

1. Nature of Our Services — No Physical Shipping

All JavitaTech programs (SAP and AI training) are delivered digitally and/or in person at our training campus. Since no physical goods are involved:

• Nothing is couriered or shipped to your address
• No shipping, delivery, or handling charges apply to any purchase
• Concepts such as transit time, tracking numbers, and delivery partners do not apply

2. How Your Course Is Delivered

Once your payment is successfully processed through Razorpay, delivery of the service happens as follows:

• Enrollment confirmation: You will receive a payment confirmation and enrollment acknowledgement on your registered email and/or WhatsApp number, normally within a few hours and no later than 24 hours of successful payment (excluding Sundays/public holidays for manual steps).
• Course access: Access details for our online learning portal (courses.javitatech.com) — including your login and recorded session library — along with your mentor/support channel onboarding are shared on your registered email/WhatsApp, typically within 24 working hours of payment.
• Online Weekday / Online Weekend modes: Your schedule, session links, and mentor connect details (support available 9:30 AM – 6:30 PM, Mon–Sat) are shared before your start day. As enrollment is join-any-day, you can typically begin within 1 working day of payment.
• Offline Classroom mode (HITEC City, Hyderabad): Your reporting date, campus details (CWS One, Kondapur), and desk allocation are confirmed on email/WhatsApp before your start date.

3. Non-Receipt of Access

If you do not receive your enrollment confirmation or course access details within 24 working hours of successful payment, please contact us immediately at students@javitatech.com or +91 87122 87999 with your payment reference/transaction ID. We will verify the payment with Razorpay and restore or issue your access on priority.

4. Exchanges

As our offerings are services and digital content, product "exchanges" and physical returns do not apply. However:

• Learning mode change: A request to switch between learning modes (Offline Classroom / Online Weekday / Online Weekend) for the same course may be considered at JavitaTech's discretion, subject to seat availability and any applicable fee difference.
• Access issues: If any part of your course content is inaccessible or defective (for example, a broken video link), report it to students@javitatech.com and we will fix or replace the access promptly at no cost.

5. Cancellations & Refunds

Cancellations and refunds are governed exclusively by our Cancellation & Refund Policy — in summary, a 100% refund is available if requested within 48 hours of enrollment or first payment, and no refunds are entertained thereafter.

6. Contact Us

• Email: students@javitatech.com | info@javitatech.com
• Phone / WhatsApp: +91 87122 87999 (9:30 AM – 6:30 PM, Mon–Sat)
• Address: JavitaTech (Balakishore Enterprises), CWS One, Kondapur, HITEC City, Hyderabad, Telangana – 500084, India