JavitaTech (javitatech.com) — a brand of Balakishore Enterprises
Last updated: 8 October 2026
This policy covers JavitaTech’s live online courses, which are taught in live batches; self-paced recorded courses are a separate product, covered in our Terms and Conditions, and paid live project workshops are covered in section 11. Every confirmed live batch begins with a free live demo session so you can meet the mentor, see the curriculum and decide before paying anything. This policy explains how cancellations and refunds work once you enroll.
1. Non-refundable portion
A non-refundable portion of 15% of the total course fee applies when you withdraw after enrolling (sections 2 to 5). It covers enrollment processing, batch reservation, LMS access and materials. It does not apply when JavitaTech cancels a batch (section 6).
2. Withdrawal before classes begin
If you decide to withdraw before your batch's paid classes begin, you receive a refund of all fees paid except the non-refundable 15% of the total course fee.
3. Withdrawal after your paid classes begin
Refund requests are accepted within 2 days of your first paid session. Eligible refunds are the fees you have paid, minus the non-refundable 15% of the total course fee. Requests received after this period will not be considered.
Your refund window is counted from your first paid session. Free demo sessions are not counted and cost you nothing.
4. No refunds for discontinuation
No refunds are issued if a student is unable to complete the course or chooses to discontinue for any reason after the refund window — including non-attendance, change of plans, or non-use of recordings, mentor support or materials.
5. Installment (partial) payments
For courses with more than 50 live hours, students may pay 50% of the fee at enrollment and the remaining 50% within 20–25 days of their first paid session. Courses of 50 live hours or less are paid in full after the free demo, before the first paid session, and have no instalment plan. If you request a refund within the window in Section 3 while on an installment plan, the non-refundable 15% is calculated on the total course fee, not on the amount paid so far. Any outstanding balance remains payable unless a valid refund request is made within that window.
6. Batch cancelled by JavitaTech
If JavitaTech cancels a batch, all fees paid are refunded in full, including the 15%. If a later batch of the same course is confirmed, you may choose to move to it instead of taking the refund.
7. Refund processing
We reply to every refund request within 3 business days. An eligible refund is completed within 15 business days of your request, to the original payment method only (UPI, card, net-banking or wallet via our payment partner). No cash refunds. Your bank or card issuer may take a few more days to show the credit.
8. Enrollments through partner platforms
For enrollments made through partner platforms, the refund procedure and timelines of that platform apply.
9. Failed or duplicate transactions
If a payment fails but the amount is debited, or you are charged twice for the same enrollment, write to us with the transaction details. After verification, the excess amount is refunded in full to the original payment method.
10. How to request a refund
Email info@javitatech.com with:
- Full name (as used at enrollment)
- Registered mobile number and email address
- Course name and batch
- Payment reference / transaction ID
- Reason for cancellation
The timestamp of your email is treated as the time of your refund request. Requests received after the specified period will not be considered.
11. Live project workshops
A paid live project workshop is a single focused event of a few hours or sessions, so sections 1 to 5 of this policy (which are for courses) do not apply to it. Instead:
- Cancel at least 48 hours before the workshop starts: full refund of the workshop fee.
- Cancel later, or miss the workshop: no refund, but you can move once, free of charge, to the next run of the same workshop if one is scheduled.
- If JavitaTech cancels the workshop, or moves its date and you cannot attend the new date: full refund, or a move to another run if you prefer.
- Before booking opens, each workshop’s listing states its date, duration, the access and software you need to arrange, whether a recording is shared and for how long, and the support included.
Workshop refunds are processed as described in section 7.
12. Contact us
If you have any questions or concerns, reach the JavitaTech support team at info@javitatech.com or WhatsApp +91 87122 87999.
Thank you for choosing JavitaTech. We are here to assist you through every step of your learning journey.